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Author Topic: Can anyone help me with this Firefox issue?  (Read 400 times)
wygolvillage
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« on: April 30, 2024 @744.13 »

Figured I might ask this here? But ever since I got my new laptop earlier this year I've been having a strange audio issue with Firefox specifically that I can't find any information on online! I've trawled through Mozilla's help forums, Reddit, absolutely everything and I can't find any answers.

Basically, every time there's "overlapping" sounds, the sound that was playing previously will briefly pause rather than continuing to play. So, if I'm playing a youtube video in another tab and get a discord notification, it will briefly mute the video. If an element in a site plays audio on click, it will pause the audio playing in the background of the site. It's super annoying and distracting.

I've checked on other browsers and the issue isn't present, and on my old computer I didn't have this issue with Firefox. So what's up with that? So far I've gone as far as doing a Firefox refresh, but it didn't fix anything. I am at my wit's end!
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ThunderPerfectWitchcraft
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« Reply #1 on: April 30, 2024 @746.45 »

What OS are you using? Can you play "overlapping" sounds from different applications?
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wygolvillage
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« Reply #2 on: April 30, 2024 @749.35 »

What OS are you using? Can you play "overlapping" sounds from different applications?

Windows 11. Other applications work fine, it's just sounds within Firefox that conflict with each other. I've tried peeking at about:config but it got confusing fast  :dunno:

(I realized that the mention of discord might be a bit confusing there. For clarity: I use discord in-browser)
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ThunderPerfectWitchcraft
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« Reply #3 on: April 30, 2024 @754.93 »

Windows 11. Other applications work fine, it's just sounds within Firefox that conflict with each other. I've tried peeking at about:config but it got confusing fast  :dunno:

I know somewhat similar problems from using old audio drivers on Linux, but the problem affected the whole system in these cases. Even though there is the possibility that somebody who is able to help will come along, I'd guess that your best chance is to make a posting in either the Firefox support forum or their subreddit - afaik there are developers and Mozilla support people around who should be able to help you.
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wygolvillage
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« Reply #4 on: April 30, 2024 @755.58 »

I know somewhat similar problems from using old audio drivers on Linux, but the problem affected the whole system in these cases. Even though there is the possibility that somebody who is able to help will come along, I'd guess that your best chance is to make a posting in either the Firefox support forum or their subreddit - afaik there are developers and Mozilla support people around who should be able to help you.


Will do. Thanks. It's really flummoxing!
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wygolvillage
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« Reply #5 on: April 30, 2024 @785.69 »

WELP I decided to mess around with computer audio settings just in case it was the computer, and thankfully changing the bitrate seems to have fixed it? So that's a relief, mystery finally solved! I'm still wondering why it only seemed to effect One Specific Thing...  :drat:
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ThunderPerfectWitchcraft
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« Reply #6 on: May 01, 2024 @669.02 »

Well, good that it is fixed  :grin:.
There is also a certain amount of magic in technology, isn't it?
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